Terms of Service

Last Updated: July 29, 2026

Welcome to NFL Crocs.

This website is operated by NFL Crocs. Throughout the website, the terms “NFL Crocs,” “we,” “us,” and “our” refer to NFL Crocs. NFL Crocs offers this website, including all information, products, content, features, tools, and services available through the website, conditioned upon your acceptance of these Terms of Service.

By visiting our website, browsing our products, submitting information, creating an account, placing an order, or otherwise using any part of our services, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, Cancellation Policy, and any other policies posted on our website.

Please read these Terms carefully before accessing or using our website. If you do not agree with all provisions of these Terms, you must not use our website, submit an order, or purchase any product from us.

NFL Crocs is an independently operated Print-on-Demand online store offering football-inspired clogs, fan-themed casual footwear, game-day shoes, personalized footwear where available, and other made-to-order products.

1. Acceptance of These Terms

By accessing our website or purchasing from NFL Crocs, you confirm that:

  • You have read and understood these Terms of Service.
  • You agree to comply with these Terms.
  • You have the legal capacity to enter into a binding agreement.
  • The information you provide to us is accurate and complete.
  • You will use our website and services only for lawful purposes.

If you are using our website on behalf of a company, organization, family member, or another person, you represent that you are authorized to accept these Terms on their behalf.

These Terms apply to all website visitors, customers, account holders, contributors, vendors, merchants, and other users of our services.

2. Online Store Eligibility

By using this website, you confirm that you are at least the age of majority in your state, province, territory, or country of residence.

If you are not the age of majority, you may use our website only with the permission and supervision of a parent or legal guardian.

You may not use our products, website, content, designs, or services for any unlawful, fraudulent, abusive, unauthorized, or harmful purpose.

You agree not to violate any applicable local, state, federal, national, or international law, including laws and regulations relating to:

  • Online commerce
  • Consumer protection
  • Intellectual property
  • Copyright and trademark rights
  • Privacy and data protection
  • Payment processing
  • Fraud prevention
  • Export controls
  • Customs requirements
  • Product safety

You must not transmit viruses, malware, malicious code, automated scripts, or any technology that could damage, interrupt, disable, overload, or interfere with our website, systems, payment providers, fulfillment partners, customers, or other users.

A violation of these Terms may result in immediate restriction, suspension, or termination of your access to our website and services.

3. General Conditions

We reserve the right to refuse service, restrict website access, cancel an order, or terminate an account when reasonably necessary and to the fullest extent permitted by applicable law.

Reasons may include, but are not limited to:

  • Suspected fraud
  • Unauthorized payment activity
  • Abusive or threatening behavior
  • Repeated policy violations
  • Intellectual property infringement
  • Attempts to manipulate promotions
  • Excessive or fraudulent chargebacks
  • Unauthorized resale activity
  • Use of false information
  • Interference with our website or services

We may limit product quantities, restrict purchases, or refuse orders that appear to be placed by resellers, distributors, automated systems, or unauthorized commercial buyers.

You understand that website content and non-payment information may be transmitted over various networks and may be adjusted to meet the technical requirements of connected devices, platforms, fulfillment systems, and service providers.

Payment information is processed through third-party payment providers. NFL Crocs does not directly store your complete credit card number or full payment credentials.

You may not copy, reproduce, duplicate, sell, resell, scrape, exploit, republish, or commercially use any part of our website or services without our prior written permission.

Section titles are provided for convenience and do not affect the interpretation of these Terms.

4. Our Print-on-Demand Business Model

NFL Crocs operates primarily through a Print-on-Demand and made-to-order production model.

This means that most products are not produced as finished inventory before a customer places an order. Instead, production begins after the order is submitted, reviewed, confirmed, and sent to a production facility.

Under this model:

  • Each product is made after an order is placed.
  • Production time is required before shipping.
  • Product availability may depend on blank-product inventory.
  • Designs are applied individually through a production process.
  • Some products may be produced or shipped by third-party fulfillment partners.
  • Minor production variations may occur.
  • Changes may become impossible after production begins.

Our Print-on-Demand model allows us to offer a larger variety of football-inspired artwork, colors, themes, and personalized options while reducing unnecessary overproduction.

Production time and shipping time are separate periods. An order is not considered shipped merely because it has entered production.

5. Product Information

NFL Crocs may offer products including, but not limited to:

  • Football-inspired clogs
  • Fan-themed casual footwear
  • Team-color-inspired footwear
  • Game-day clogs
  • Stadium-inspired designs
  • Football graphic shoes
  • Personalized clogs
  • Name or number designs
  • Football family footwear
  • Tailgate-themed shoes
  • Seasonal football footwear
  • Other made-to-order fan products

Product availability, designs, materials, size options, colors, prices, and personalization features may change without notice.

We make reasonable efforts to present product information accurately. However, we do not guarantee that every product description, image, size reference, color representation, price, or other detail will always be complete, current, or error-free.

You are responsible for reading the entire product description and reviewing all available images, options, sizing information, and policies before placing an order.

6. Product Images and Color Variations

We make reasonable efforts to display product images, artwork, colors, textures, proportions, and design placement as accurately as possible.

However, the finished product may differ slightly from the website images because of:

  • Monitor or mobile-screen settings
  • Screen brightness and color calibration
  • Lighting used in product photography
  • Digital mockup presentation
  • Production equipment
  • Printing methods
  • Material texture
  • Product shape
  • Manufacturing tolerances
  • Individual design placement
  • Color differences between production batches

Product images may be digital mockups intended to illustrate the expected design. Mockups do not always represent an exact photograph of the final item.

Slight differences in color, pattern alignment, print scale, texture, design position, or finish are normal characteristics of individually produced Print-on-Demand products and do not automatically constitute defects.

7. Clog Style and Product Construction

Products sold through NFL Crocs may be described using general terms such as “clogs,” “clog-style shoes,” “casual clogs,” “football-inspired clogs,” or similar descriptions.

Unless expressly stated in a product listing, products sold by NFL Crocs are independently sourced Print-on-Demand products and are not represented as authentic products manufactured by Crocs, Inc.

The exact construction, outsole, ventilation openings, strap style, material, lining, weight, and fit may vary depending on the product model.

Customers should review the product-specific description before purchasing. Product features shown on one listing should not be assumed to apply to every product sold on the website.

8. Sizing Responsibility

Customers are responsible for reviewing the applicable size chart before placing an order.

Sizing may vary based on:

  • Product model
  • Manufacturer
  • Foot shape
  • Foot width
  • Personal fit preference
  • Regional sizing standards
  • Production tolerance
  • Whether the customer wears socks with the product

The size printed on existing footwear from another company should not be used as the only basis for selecting a size from NFL Crocs.

Where measurements are provided, customers should compare their foot length with the product-specific size chart.

We are not responsible for sizing problems caused by:

  • Choosing the wrong size
  • Failing to review the size chart
  • Assuming all footwear brands fit identically
  • Providing inaccurate measurements
  • Preferring a tighter or looser fit after delivery
  • Ordering based solely on a size used with another product

If you are uncertain about sizing, contact us before submitting your order.

9. Personalized and Custom Products

Some products may allow customers to provide names, numbers, dates, initials, phrases, colors, or other personalized information.

Customers are fully responsible for reviewing all personalized details before checkout, including:

  • Spelling
  • Capitalization
  • Numbers
  • Dates
  • Punctuation
  • Player names
  • Family names
  • Custom phrases
  • Selected colors
  • Selected design options

NFL Crocs may reproduce personalization exactly as entered by the customer. We are not responsible for errors contained in customer-submitted information.

Long names or phrases may be resized, repositioned, divided into multiple lines, or otherwise adjusted to fit the available design area.

Submitting a personalization request does not guarantee that every requested format can be produced. We may contact you if clarification or modification is required.

If you do not respond within a reasonable period, we may:

  • Produce the item using the information provided;
  • Adjust the design using reasonable production judgment;
  • Place the order on hold; or
  • Cancel and refund the affected item.

Personalized and custom-made products generally cannot be returned or exchanged for a change of mind, spelling entered incorrectly by the customer, or dissatisfaction with information approved or submitted by the customer, except where required by applicable law.

10. Customer-Submitted Content

If you upload or submit text, photographs, artwork, names, numbers, logos, symbols, graphics, or other content for use in a custom product, you represent and warrant that:

  • You own the submitted content; or
  • You have received all necessary permission to use it;
  • The content does not infringe any copyright, trademark, privacy, publicity, or other third-party right;
  • The content is not unlawful, defamatory, threatening, hateful, obscene, fraudulent, or abusive;
  • Production of the requested product will not violate applicable law.

You grant NFL Crocs and its production partners a limited, non-exclusive license to access, reproduce, resize, edit, transmit, and use the submitted content solely as reasonably necessary to process, produce, inspect, and deliver your order.

We may refuse any custom request that we reasonably believe may violate the law, infringe third-party rights, contain prohibited content, or create risk for our business or fulfillment partners.

You remain responsible for claims arising from content that you submit.

11. Order Placement

Submitting an order constitutes an offer to purchase the selected products under these Terms.

After checkout, you may receive an automated order confirmation. An automated confirmation means that our system has received your order; it does not necessarily mean that the order has been accepted for production.

We reserve the right to review and reject or cancel an order before production for reasons including:

  • Pricing errors
  • Product unavailability
  • Blank-product shortages
  • Payment failure
  • Suspected fraud
  • Unsupported shipping destination
  • Prohibited personalization
  • Intellectual property concerns
  • Duplicate orders
  • Technical errors
  • Violation of these Terms

An order is considered accepted when it has been approved and submitted for production.

12. Order Review

After an order is placed, we may review:

  • Product selection
  • Size
  • Quantity
  • Design
  • Personalization
  • Customer contact information
  • Billing information
  • Shipping address
  • Payment status
  • Fraud indicators

We may contact you for additional information or clarification.

You are responsible for monitoring the email address submitted with your order, including your spam or junk folder.

Failure to respond may delay production. Where reasonably necessary, we may cancel the affected item if required information cannot be confirmed.

13. Order Changes

Customers must contact us as soon as possible if they need to request a change.

Requested changes are not guaranteed.

Once an order has entered production, we generally cannot change:

  • Product style
  • Size
  • Design
  • Color
  • Quantity
  • Personalization
  • Shipping address
  • Delivery method

If a change is still possible, additional charges or production time may apply.

NFL Crocs is not responsible for customer errors that are not reported before production begins.

14. Order Cancellation

Because products are made to order, cancellation requests must be submitted promptly.

An order may be canceled only if production has not started and the order has not otherwise become non-cancelable.

Once production begins:

  • Materials may already have been allocated;
  • Artwork may already have been prepared;
  • The item may already be printed;
  • Fulfillment costs may already have been incurred.

For these reasons, cancellation may no longer be possible after production begins.

A request to cancel does not constitute confirmation of cancellation. Your order remains active until you receive written confirmation from NFL Crocs that it has been canceled.

Nothing in this section limits cancellation or refund rights that cannot legally be waived.

15. Prices

Prices are displayed in the currency shown on the website at the time of checkout.

We reserve the right to change product prices, discounts, shipping fees, taxes, and other charges without prior notice.

A price change does not affect an order that has already been accepted, except where the original price resulted from an obvious typographical, technical, or system error.

Discount codes:

  • Must be used before checkout is completed;
  • Cannot usually be applied retroactively;
  • May be subject to expiration dates;
  • May exclude certain products;
  • May not be combined with other offers;
  • May be limited to one use per customer, household, account, payment method, or address.

We may cancel or refuse orders involving unauthorized, manipulated, duplicated, or fraudulently obtained discounts.

16. Taxes, Duties, and Import Charges

Applicable sales tax may be calculated and collected during checkout based on available information and legal requirements.

International orders may be subject to:

  • Customs duties
  • Import taxes
  • Brokerage charges
  • Local handling fees
  • Value-added tax
  • Other government charges

Unless expressly stated otherwise during checkout, customers are responsible for customs duties, import taxes, and local fees charged by their destination country or region.

NFL Crocs does not control these charges and cannot guarantee their amount.

Refusal to pay customs fees may result in delayed delivery, package abandonment, destruction, or return to sender. Refund eligibility in such cases will be determined under our Return and Refund Policy and may exclude original shipping, return costs, customs fees, and production expenses to the extent permitted by law.

17. Payment

Orders must be paid using a payment method available at checkout.

By submitting payment information, you represent that:

  • You are authorized to use the selected payment method;
  • The billing information is accurate;
  • The payment is not fraudulent;
  • You authorize the applicable purchase amount, taxes, shipping fees, and disclosed charges.

Payments may be processed by third-party providers.

If payment is declined, reversed, canceled, disputed, charged back, or flagged as suspicious, we may delay, suspend, or cancel the order.

We reserve the right to request identity, billing, address, or payment verification when reasonably necessary for fraud prevention.

18. Fraud Prevention

NFL Crocs may use automated or manual systems to identify suspicious transactions.

An order may be held or canceled when there are concerns involving:

  • Billing and shipping address inconsistencies
  • Unusual order quantities
  • Multiple failed payment attempts
  • Suspected stolen payment information
  • False customer information
  • Proxy or location inconsistencies
  • Prior fraudulent transactions
  • Abusive refund activity
  • Unauthorized resale
  • Chargeback abuse

We may request supporting information before approving a flagged order.

Any information collected for fraud prevention will be handled in accordance with our Privacy Policy.

19. Production Time

Production time begins after an order is accepted and all necessary order details have been confirmed.

Production time does not include:

  • Weekends unless otherwise stated
  • Holidays
  • Shipping time
  • Customs clearance
  • Carrier processing
  • Time awaiting customer confirmation
  • Time required to resolve payment or address issues

Production estimates are provided for guidance and are not guaranteed completion dates.

Production may take longer during:

  • Peak seasons
  • Holiday periods
  • Major sporting events
  • High-demand sales
  • Supplier disruptions
  • Blank-product shortages
  • Severe weather
  • Equipment maintenance
  • Unexpected fulfillment delays

We will make reasonable efforts to communicate material delays where required.

20. Shipping and Delivery Estimates

Shipping begins only after production and quality review are complete.

Delivery estimates are not guaranteed unless we expressly state otherwise in writing.

Total order time may include:

  1. Order review;
  2. Production;
  3. Quality inspection;
  4. Packaging;
  5. Carrier pickup;
  6. Transit;
  7. Customs processing where applicable;
  8. Final local delivery.

Shipping estimates may be affected by the destination, shipping method, carrier, weather, holidays, customs inspections, local delivery operations, address problems, transportation disruptions, and other events outside our reasonable control.

If we are unable to ship within a timeframe specifically promised at the time of purchase, we will provide any notice, cancellation option, delay-consent request, or refund required by applicable law.

21. Tracking Information

Tracking information will be sent when available after a package is shipped.

A tracking number may not update immediately. It can take time for the carrier to scan and activate tracking information.

Tracking statuses are supplied by the carrier and may not update in real time.

NFL Crocs does not control carrier tracking systems and cannot guarantee the accuracy or timing of every tracking update.

Customers are responsible for monitoring tracking information and making reasonable arrangements to receive the package.

22. Shipping Addresses

Customers are responsible for entering a complete and accurate shipping address.

Before checkout, verify:

  • Recipient name
  • Street address
  • Apartment, suite, or unit number
  • City
  • State or province
  • Postal code
  • Country
  • Phone number
  • Email address

NFL Crocs is not responsible for delays, failed delivery, or loss caused by an incorrect or incomplete address submitted by the customer.

Address changes are not guaranteed after an order is submitted.

Once a package has shipped, address changes generally must be requested directly through the carrier and may not be available.

23. Returned-to-Sender Packages

A package may be returned to sender because of:

  • An incorrect address
  • An incomplete address
  • An unclaimed package
  • Failed delivery attempts
  • Refused delivery
  • Customs issues
  • An unknown recipient
  • Carrier restrictions

If a package is returned, contact NFL Crocs for assistance.

Depending on the circumstances, the customer may be responsible for:

  • Reshipping fees
  • Address-correction fees
  • Return fees
  • Customs charges
  • Other carrier costs

Made-to-order production costs and original shipping charges may be non-refundable where the return resulted from customer-provided information or refusal to accept delivery, to the extent permitted by law.

24. Lost, Stolen, and Missing Packages

If tracking shows no delivery and a package appears lost in transit, contact us so that we can review the shipment and, where appropriate, open an inquiry with the carrier.

If tracking shows that a package was delivered but you cannot locate it, you should:

  • Check the delivery location;
  • Ask household members;
  • Check with neighbors;
  • Contact the local carrier office;
  • Review available delivery photographs;
  • Allow a short period in case the carrier scanned the package early.

NFL Crocs is not automatically responsible for theft or disappearance occurring after a carrier records successful delivery to the address provided by the customer.

However, we will review available tracking information and assist with reasonable carrier inquiries.

Replacement or refund eligibility will depend on the circumstances, carrier findings, supporting documentation, and applicable law.

25. Split Shipments

An order containing multiple products may be divided into separate packages.

Items may be produced by different facilities or become ready at different times.

As a result:

  • Packages may have different tracking numbers;
  • Products may arrive on different dates;
  • Receiving only part of an order does not necessarily mean that items are missing.

Where possible, tracking information will be provided for each shipment.

26. Returns and Exchanges

Return and exchange requests are governed by our Return and Refund Policy.

Because products are made to order, we generally do not accept returns or exchanges for:

  • Change of mind
  • Wrong size selected by the customer
  • Wrong design selected by the customer
  • Incorrect personalization submitted by the customer
  • Personal fit preference
  • Minor color differences
  • Minor print-placement variations
  • Failure to review the product description
  • Refused delivery
  • Incorrect shipping information
  • Customer preference after production

This limitation does not apply where a return or remedy is required by applicable law.

Do not return a product without first contacting us and receiving instructions. Unauthorized returns may be refused or may not qualify for a refund.

27. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, materially misprinted, or different from the item ordered, contact us promptly.

Your message should include:

  • Order number
  • Full name
  • Email address used for the order
  • Description of the problem
  • Clear photographs of the entire product
  • Close-up photographs of the issue
  • Photograph of the shipping label where requested
  • Photograph of the packaging if damaged

We reserve the right to review each claim and request additional evidence.

Depending on the verified issue, we may provide:

  • A replacement;
  • A reprint;
  • A refund;
  • A partial refund;
  • Store credit where accepted by the customer;
  • Another appropriate solution.

Normal production tolerances, minor color differences, slight design-placement differences, and subjective dissatisfaction do not automatically qualify as defects.

28. Refunds

Approved refunds will generally be issued to the original payment method.

Processing time may vary depending on the payment provider, card issuer, bank, and transaction method.

NFL Crocs does not control how long a financial institution takes to post an approved refund.

Original shipping costs, expedited shipping fees, customs charges, and other non-product expenses may be non-refundable unless:

  • The product was defective;
  • The wrong item was sent;
  • The order was canceled before shipment;
  • A refund is otherwise required by law.

Refunds will not be issued twice for the same transaction.

29. Chargebacks and Payment Disputes

Customers should contact NFL Crocs before filing a chargeback so that we have an opportunity to investigate and resolve the issue.

Filing a chargeback does not automatically create a right to keep the product or receive duplicate compensation.

If a payment dispute is filed, we may provide the payment processor with relevant records, including:

  • Order confirmation
  • Checkout information
  • Customer communications
  • Production records
  • Shipping records
  • Tracking information
  • Delivery confirmation
  • Website policies
  • Personalization details
  • Refund records

Fraudulent or abusive chargebacks may result in cancellation of open orders, refusal of future service, or other lawful action.

Nothing in this section limits a customer’s lawful right to dispute an unauthorized or unresolved transaction.

30. Gift Purchases

Customers purchasing products as gifts are responsible for:

  • Selecting the correct size;
  • Entering the recipient’s correct address;
  • Checking personalization;
  • Allowing sufficient production and shipping time;
  • Reviewing return restrictions for made-to-order products.

Delivery before a birthday, holiday, sporting event, or other occasion is not guaranteed unless expressly confirmed in writing.

We are not responsible for missed occasions caused by production delays, carrier delays, customs processing, inaccurate addresses, or orders placed without sufficient lead time.

31. Promotions and Giveaways

From time to time, NFL Crocs may offer promotions, discount codes, contests, giveaways, or limited-time offers.

Additional rules may apply.

We reserve the right to:

  • Change or end a promotion;
  • Correct promotional errors;
  • Limit eligibility;
  • Reject fraudulent entries;
  • Restrict duplicate participation;
  • Cancel orders involving promotion abuse.

Promotions are void where prohibited by law.

32. Accuracy of Website Information

We make reasonable efforts to maintain accurate website content.

However, our website may occasionally contain errors or omissions involving:

  • Product descriptions
  • Product images
  • Prices
  • Discounts
  • Size charts
  • Availability
  • Shipping charges
  • Production estimates
  • Delivery estimates
  • Promotional information

We reserve the right to correct errors, update information, or cancel an affected order, including after an order has been submitted.

If an accepted order is canceled because of our error, we will issue an appropriate refund for the canceled amount.

33. Modifications to Products and Services

We may modify, suspend, replace, or discontinue any product, design, feature, collection, promotion, or service without prior notice.

Product availability may depend on:

  • Supplier inventory
  • Fulfillment capacity
  • Material availability
  • Manufacturing costs
  • Carrier availability
  • Legal or licensing concerns
  • Technical requirements
  • Quality standards

We are not liable for discontinuation of a product or website feature, except for obligations relating to orders already accepted or as otherwise required by law.

34. Optional Tools and Third-Party Services

Our website may provide access to third-party tools and services, including:

  • Payment processors
  • Shipping providers
  • Tracking systems
  • Review platforms
  • Analytics services
  • Marketing tools
  • Fraud-prevention services
  • Customer-support platforms
  • Fulfillment providers

Third-party services may be provided “as is” and “as available.”

We do not control every aspect of third-party systems and are not responsible for their independent content, policies, availability, security, performance, or errors.

Your use of a third-party service may also be subject to that provider’s terms and privacy policy.

35. Third-Party Links

Our website may contain links to websites, resources, or services operated by third parties.

These links are provided for convenience and do not necessarily constitute endorsement.

We are not responsible for:

  • Third-party website content
  • Third-party privacy practices
  • Third-party security
  • Third-party products
  • Third-party transactions
  • Third-party claims
  • Third-party availability

You should review the applicable terms and policies before interacting with a third-party website.

36. Reviews, Feedback, and Other Submissions

If you submit a review, photograph, comment, suggestion, testimonial, feedback, or other content, you grant NFL Crocs a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, publish, translate, distribute, and display that content for legitimate business, promotional, customer-service, or operational purposes, unless prohibited by law.

We will not intentionally publish sensitive personal information that is not reasonably necessary for the relevant use.

You represent that your submission:

  • Is truthful;
  • Is based on your genuine experience;
  • Does not infringe third-party rights;
  • Is not defamatory or unlawful;
  • Does not contain malware or harmful code;
  • Does not contain false or misleading claims.

We may remove or decline to publish content that violates these Terms.

37. Personal Information

The collection and use of personal information are governed by our Privacy Policy.

Personal information may be processed for purposes including:

  • Order fulfillment
  • Payment processing
  • Customer support
  • Shipping
  • Fraud prevention
  • Website operation
  • Legal compliance
  • Analytics
  • Marketing where permitted
  • Service improvement

By using our website, you acknowledge that your information may be shared with service providers where reasonably necessary to operate the store and fulfill your order.

38. Intellectual Property Owned by NFL Crocs

Unless otherwise stated, original website content created by NFL Crocs, including original text, layouts, photographs, graphics, and independently developed design elements, is owned by or licensed to NFL Crocs.

You may not reproduce, distribute, modify, sell, publish, scrape, display, or commercially exploit our original website materials without written authorization.

Purchasing a physical product does not transfer:

  • Copyright ownership
  • Trademark rights
  • Design rights
  • Commercial reproduction rights
  • Digital-file rights
  • Resale rights to artwork
  • Licensing rights

You receive only the physical product purchased, subject to these Terms.

39. Third-Party Trademarks and Brand Disclaimer

NFL Crocs is an independently operated Print-on-Demand store.

Unless expressly stated in writing, NFL Crocs is not affiliated with, endorsed by, sponsored by, licensed by, or officially connected to:

  • The National Football League;
  • Any NFL member club;
  • NFL Players Association;
  • Any player, coach, stadium, or sports organization;
  • Crocs, Inc.;
  • Crocs Retail, LLC;
  • Any other footwear company;
  • Any trademark, copyright, or licensing owner.

“ NFL,” NFL team names, team logos, club marks, player-related marks, and associated intellectual property belong to their respective owners.

“Crocs,” associated logos, product designs, trade dress, and related intellectual property belong to Crocs, Inc. or its related entities.

References to third-party names or themes do not grant NFL Crocs ownership of those marks.

Nothing on this website should be interpreted as an official partnership, endorsement, sponsorship, or license unless specifically confirmed in writing by the relevant rights owner.

A disclaimer does not authorize the use of protected intellectual property. Products may be removed, modified, or canceled if we become aware of a valid intellectual property concern.

40. Copyright and Trademark Complaints

NFL Crocs respects intellectual property rights.

A rights owner or authorized representative who believes content on our website infringes a copyright or trademark may contact us with:

  • Their full legal name;
  • Contact information;
  • Identification of the protected work or mark;
  • Relevant registration information where applicable;
  • Identification of the allegedly infringing content;
  • The exact webpage or product location;
  • A statement explaining the claimed infringement;
  • A good-faith statement that the disputed use is not authorized;
  • A statement that the information submitted is accurate;
  • Confirmation of authority to act for the rights owner;
  • A physical or electronic signature.

Notices should be sent to:

Email: [email protected]

Subject line: Intellectual Property Notice

We may remove or restrict access to disputed content while reviewing a sufficiently detailed complaint.

Submitting a knowingly false or misleading infringement notice may result in legal liability.

41. Prohibited Uses

You may not use our website, content, products, or services:

  • For an unlawful purpose;
  • To violate laws or regulations;
  • To infringe intellectual property rights;
  • To submit fraudulent orders;
  • To use stolen payment information;
  • To harass, threaten, abuse, or defame others;
  • To upload malware or harmful code;
  • To scrape or crawl the website without authorization;
  • To collect personal information without permission;
  • To interfere with website security;
  • To bypass access controls;
  • To manipulate pricing or discounts;
  • To impersonate another person;
  • To submit false reviews;
  • To conduct unauthorized resale;
  • To reproduce our product images or descriptions;
  • To reverse engineer website features;
  • To overload or disrupt our systems;
  • To engage in chargeback fraud;
  • To use automated purchasing software without permission.

We may suspend access or cancel orders associated with prohibited conduct.

42. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website, products, information, tools, and services are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The website will always be available;
  • Website access will be uninterrupted;
  • All information will always be error-free;
  • Every product will meet subjective preferences;
  • Every color will appear identical to a screen image;
  • Every product will fit every customer identically;
  • Every delivery estimate will be met;
  • Every third-party service will function without interruption.

Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded.

43. Product Use and Safety

Customers are responsible for using products appropriately and according to their intended purpose.

Footwear should be inspected before use.

Do not continue using a product that shows signs of serious damage, structural failure, unusual deterioration, or another condition that may make use unsafe.

Customers are responsible for selecting footwear suitable for their activity and environment.

Unless expressly stated, our products are not represented as:

  • Athletic-performance footwear
  • Protective footwear
  • Medical footwear
  • Slip-proof occupational footwear
  • Safety footwear
  • Hiking footwear
  • Industrial footwear

NFL Crocs is not responsible for injury caused by misuse, improper activity, incorrect sizing, continued use of damaged footwear, or failure to exercise reasonable care, except where liability cannot legally be excluded.

44. Limitation of Liability

To the fullest extent permitted by applicable law, NFL Crocs and its owners, employees, contractors, suppliers, fulfillment partners, payment processors, service providers, and affiliates will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from:

  • Website use
  • Website interruption
  • Product use
  • Production delays
  • Shipping delays
  • Carrier errors
  • Customs delays
  • Lost profits
  • Lost data
  • Lost opportunities
  • Missed events
  • Personal fit preferences
  • Subjective design dissatisfaction
  • Unauthorized third-party access
  • Third-party services

Where liability cannot be excluded, our liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms limits liability for fraud, willful misconduct, gross negligence, personal injury caused by negligence where prohibited, or any other liability that cannot legally be limited.

45. Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless NFL Crocs and its owners, employees, contractors, suppliers, fulfillment partners, service providers, and affiliates from claims, losses, liabilities, damages, judgments, and reasonable legal costs arising from:

  • Your violation of these Terms;
  • Your unlawful use of the website;
  • Your infringement of third-party rights;
  • Content or artwork you submit;
  • Fraudulent or abusive activity;
  • Unauthorized use of payment information;
  • Misuse of a product;
  • False information provided by you.

This section does not require a consumer to indemnify NFL Crocs for conduct for which such indemnification is prohibited by law.

46. Events Beyond Our Reasonable Control

NFL Crocs is not responsible for delay or failure caused by events beyond our reasonable control, including:

  • Severe weather
  • Natural disasters
  • Fire
  • Flood
  • War
  • Terrorism
  • Civil unrest
  • Epidemics or pandemics
  • Government restrictions
  • Labor disputes
  • Carrier interruptions
  • Customs delays
  • Power failures
  • Internet outages
  • Cyberattacks
  • Supplier shortages
  • Equipment failures
  • Transportation disruptions

We will make reasonable efforts to resume affected services and communicate material order issues.

This section does not remove any refund, cancellation, or notification obligations imposed by applicable law.

47. Termination

These Terms remain effective until terminated by you or NFL Crocs.

You may terminate your agreement with us by discontinuing use of our website, subject to any outstanding order or payment obligations.

We may suspend or terminate website access if we reasonably believe you have:

  • Violated these Terms;
  • Used the website unlawfully;
  • Engaged in fraud;
  • Abused our staff or systems;
  • Infringed intellectual property;
  • Created risk for customers or service providers.

Provisions that by their nature should survive termination will remain effective, including payment obligations, intellectual property provisions, disclaimers, limitations of liability, indemnification, and dispute provisions.

48. Severability

If any provision of these Terms is found invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The invalid or unenforceable portion will be treated as severed without affecting the validity of the remaining provisions.

49. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

A waiver is effective only if made in writing by an authorized representative of NFL Crocs.

50. Entire Agreement

These Terms, together with the policies referenced on our website, constitute the entire agreement between you and NFL Crocs regarding use of the website and purchase of our products.

They replace prior communications, discussions, representations, or agreements relating to the same subject matter, except for any written agreement signed by an authorized representative.

51. Governing Law

These Terms and any transaction with NFL Crocs will be governed by the laws applicable in the State of New York and the United States, without regard to conflict-of-law principles, except where the mandatory laws of the customer’s jurisdiction apply.

Nothing in these Terms deprives a consumer of protections that cannot legally be waived under the laws of their place of residence.

52. Dispute Resolution

Before filing a formal legal claim, you agree to contact us and make a reasonable good-faith effort to resolve the dispute directly.

Please provide:

  • Your name;
  • Order number;
  • Contact information;
  • A description of the issue;
  • The resolution requested;
  • Relevant supporting documents.

We will make reasonable efforts to review the matter and respond.

If a dispute cannot be resolved informally, either party may pursue available legal remedies in a court or another forum with lawful jurisdiction.

Nothing in this section prevents either party from seeking urgent injunctive relief or exercising rights that cannot legally be restricted.

53. Changes to These Terms

We may update these Terms to reflect changes in:

  • Our products
  • Business operations
  • Website features
  • Production processes
  • Payment providers
  • Shipping services
  • Legal requirements
  • Customer-support procedures

The most recent version will be posted on this page with an updated “Last Updated” date.

Changes will apply prospectively unless otherwise required by law.

Your continued use of the website after revised Terms become effective constitutes acceptance of those revised Terms.

Changes will not retroactively reduce rights relating to an already accepted order where prohibited by law.

54. Contact Information

Questions regarding these Terms of Service may be sent to:

NFL Crocs

Address: 1500 Broadway New York, NY 10036 United States

Phone: +1 (212) 555-0147

Email: [email protected]

Working Hours:

Monday – Friday: 9:00 AM – 6:00 PM ET

Saturday: 10:00 AM – 4:00 PM ET

Sunday: Closed

We generally respond to customer inquiries within 1–2 business days. If you do not receive a response, please check your spam or junk folder.